What is the difference between telemedicine and telehealth?

What is the difference between telemedicine and telehealth?

According to the Office of the National Coordinator for Health Information Technology, telehealth is often used to refer to a broader scope of remote healthcare services than the term telemedicine. Telemedicine is the remote delivery of clinical healthcare services and information using telecommunications technology. Telehealth includes remote non-clinical services, such as provider training, administrative meetings, and continuing medical education, in addition to clinical services. Although telehealth is broader in scope, the American Telemedicine Association and many other organizations use the terms telemedicine and telehealth interchangeably.

 Check out: for more information.


Honored to Support UF Health’s Neuro Vascular Tower


HCI is honored to support University of Florida Health’s Neuro Vascular Tower and particularly excited to have our name next to this ‘state of the art’ cath lab. UF’s commitment to excellence is second to none and we are proud to be part of the team!




Cheat Sheet for Holiday Eating

Cheat Sheet for Holiday Eating

It’s easy to get swept up in the holiday cheer. The combination of religious and national celebrations can help keep the winter blues away, but sometimes not the pounds. The feasts and parties that make the holiday season so special with friends and family can tax the arteries and strain the waistline. By eating just 200 extra calories a day you could pack on two to three pounds over this five- to six-week period! The average weight gain over the season is 7 to 10 pounds! No thank you…. Here are some tips toward a more mindful approach to navigate holiday feasting like a boss:

  • Don’t stress. This time of year, we are running around town buying gifts and making dishes for various events, slow down!
  • Control the risk of temptations – the buffet of delicious fall foods can be tempting, so limit your portions.
  • Eat more colorful foods – such as apples, berries, grapefruits, oranges, broccoli, spinach, eggplant, etc.
  • Drink to your health. A glass of eggnog can set you back 500 calories; wine, beer, and mixed drinks range from 150 to 225 calories. If you drink alcohol, have a glass of water or juice-flavored seltzer in between drinks.
  • Don’t go out on an empty stomach. Before setting out for an outing, eat something so you don’t arrive famished and hungry.
  • Stay active. Exercise is a wonderful stress reliever and it helps us look better and feel good about ourselves. Instead of making exercise a New Year’s resolution, fit in small bits throughout every day. Shoot for at least 30 minutes on most days.



“Setting ourselves apart from other companies in our Industry”

“Setting ourselves apart from other companies in our Industry”

HCI is the only company of its kind to be named 2017 Modern Healthcare’s “Best Places to Work.”

Congratulations to the whole team. This recognition is for you!!


Hurricane Irma: A Case Study in HCI Hurricane Preparedness & Response

Hurricane Irma: A Case Study in HCI Hurricane Preparedness & Response


The week prior to Hurricane Irma’s land fall was a very busy week for many Floridians.  When your home office is in South Florida and you have diagnostic laboratories in Tampa, Gainesville, Starke, Live Oak, and Daytona, HCI gets even busier.  To demonstrate our commitment to our patients, business partners, and employees we have put together a brief timeline of what exactly goes into preparing for a natural disaster like Hurricane Irma, as well as what it takes to get sites up and running again within a timely manner.


Monday, September 4 Labor Day

  • Day off? Not for the HCI management team. Conversations were had on contacting each of the site administrators aimed at instilling a sense of confidence that HCI is proactively responding to their needs before they reach out to us.

Tuesday, September 5

  • This just so happened to correspond with our HCI quarterly meeting, which brought managers together to focus in a concerted series of efforts.
  • Direct emails from our CEO and President, Bob Stilley, went out to outline our response to equipment and employee safety, along with contingency plans in case of a more direct hit at any or all of our sites. During this time, Hurricane Irma was a Category 4 storm with many potential paths for effecting the state of Florida.

Wednesday, September 6

  • Mid-level managers called employees at each of the Florida sites to run through the site-specific protocols required to secure each laboratory.

Thursday, September 7

  • Hurricane Irma threatens the home office. We send emails out to site administrators and employees to insure they have each of the management teams personal and business mobile numbers and pack up and transport all of the vital data and tools required to keep HCI running while on the road.
  • Some mangers fly home to DC and the rest begin their evacuation north.

Friday September 8

  • It was business as usual at each of the sites, except for all of the precautions taken to ensure that if there was power, but no EMR, that we would have good old fashioned pieces of paper to tell us which patients needed what and when.
  • Final calls and site visits were made to each site as necessary to secure them.
  • Radiopharmaceutical suppliers were contacted to learn of potential delivery disruptions.

Saturday September 9

  • Managers remained in contact with the mobile home office to give final reports on each site.

Sunday September 10

  • Final calls to specific employees in likely path zones were made to verify safety.

Monday September 11

  • Hurricane Irma made landfall. Limited cell service and widespread power outages.
  • Sites closed.
  • Called site administrators to verify plans for opening the next day and organizing skeleton crews for those more effected.
  • Verified radiopharmaceutical suppliers would make site specific deliveries.

Tuesday September 12

  • Some sites were business as usual and other more effected sites were open in a limited capacity and others were closed.
  • Managers travelled to more effected sites to perform physical site evaluations.
  • Employees and site administrators were called to verify safety and a return to business as usual.
  • The mobile home office returned to South Florida to open the doors and assess damage.

Wednesday September 13

  • Resumed business as usual at each site throughout Florida.


HCI remained in constant contact with each site administrator and each employee stationed at each site throughout the entire emergency response process to instill confidence that their respective diagnostic laboratories are in capable hands.  At HCI it is our endeavor to anticipate the needs of each of our business partners before they have the time to even consider writing us an email or calling us.  It is our pleasure to hear them say, ‘Wow, you’ve thought of everything.  Thank you for making my life that much easier.’


Staying Ahead of the Health Care Curve

Staying Ahead of the Health Care Curve

In 2016 nearly 60 million people, or 20% of the American population live in rural areas. While roughly 10% of the countries physicians practice in these areas. With fewer doctors, better technology and updated equipment we can keep rural areas from falling behind. Diagnostic imaging is important to mobilize rural healthcare and the expansion of care.

This equipment can be used to predict and treat conditions before they become serious medical issues requiring more care and more resources. These imaging machines need to be reliable. Ease in operation is important, given the low number of physicians available to oversee procedures in rural America. High quality images are also key to the success of rural imaging, as they give a more accurate view of conditions that need to be treated.

Heartcare Imaging (HCI) has been in the industry for almost 20 years and is dedicated to rural health care. Rural residents have greater transportation difficulties reaching health care providers, often traveling great distances to reach a doctor or hospital. It is vital that most hospitals have these imaging modalities to keep patients close to home.



The Significance of Critical Access Hospitals

The Significance of Critical Access Hospitals

‘Critical’ – everyone reading this probably realizes that when we hear the word critical we associate it with something being important.  Therefore, calling designated small hospitals in rural areas ‘Critical Access Hospitals’ is suitable. Located in rural America, they serve patients that are not close to Regional Medical Centers. But distance does not make these American’s healthcare any less important. Critical Access Hospitals, ensure that these citizens have quality healthcare available in a timely manner.

CAH facilities are there for emergencies, where patients can be treated and then released or stabilized and moved to an institution that can provide the necessary care.  Having the local emergency staff saves lives daily.

It is often said that prevention is the best medicine… having rural healthcare available allows patients to see their physician for regular visits where disease can be diagnosed early.  Without these facilities, patients would most likely forego traveling hours for these routine check-ups.  Missing these simple but important visits means when the patients do look for care they tend to be more dire cases that require an elevated level of care.  The availability of these hospitals and providers locally not only benefits the patient’s health, but is a financial win for both the patient and our healthcare system.

HeartCare Imaging, INC (HCI) is dedicated to working with CAH and other rural hospitals to serve patients while enhancing the facilities viability.  At HCI, many of our senior manager are from rural America, we understand and love working with our neighbors!



Senate Bill Seeks to Reduce Restrictions on Telemedicine.

Senate Bill Seeks to Reduce Restrictions on Telemedicine. 


“The bill, the Evidence-Based Telehealth Expansion Act of 2017, was introduced late last week and would give the Health and Human Services secretary the authority to waive Medicare restrictions on the kinds of telemedicine it covers — as long as the actuary at the Centers for Medicare and Medicaid Services concludes it would indeed save money.”


To read more about this exciting legislation visit:




HCI is a Modern Healthcare “Best Places to Work 2017” Winner!

Modern Healthcare is the leader in healthcare business news, research and data.

This is their 10th year honoring workplaces throughout the healthcare industry that empowers employees to provide patients and customers with the best possible care, products and services.

We will be attending the Sept 28th awards dinner in Las Vegas during Modern Healthcare’s

annual Workplace of the Future conference.


Preventing a Heart Attack with Key Lifestyle Changes

Preventing a Heart Attack with Key Lifestyle Changes

Did you know your heart is about the same size as a pear? Your heart pumps blood through the body, supplying oxygen and nutrients to the tissues and removing carbon dioxide and other types waste. You want the best for your heart.

A heart attack is a very serious medical condition that affects not only you but your entire family. This is why we advise you to step up and take control. Here are some healthy changes to help prevent a heart attack:

  1. Keep tabs on your blood pressure. The higher your blood pressure, the higher the risk of a heart attack. Stress management, a healthy diet and regular exercise can help manage your blood pressure. The optimal blood pressure level is 120/80 mmHg.
  2. Keep track of your blood sugar. Too much sugar in your blood can cause damage to your arteries, even if you don’t have diabetes. If you have not had your blood sugar checked, make an appointment with your doctor. He/She can educate you on how to control your levels. You can’t tell if you have high blood sugar or diabetes based on how you feel.
  3. Mind your cholesterol levels. Too much cholesterol in your blood can create a build up of plaque in your arteries. This is how heart attacks can happen. Consult a doctor for more information on your cholesterol levels.
  4. Eat healthy. Variety in your diet is a great way to get all the nutrient you need. Add plenty of fruits and vegetables, grains and foods high in omega-3 fatty acids to your daily consumption. Eat less salt, sweets and red meats. Avoid trans fats and anything bleached.
  5. Exercise frequently. Regular exercise can help you lose weight, prevent heart disease, lower blood pressure and improve your cholesterol levels. So get out there and work that body! Ask your doctor where your weight should be and how to get there.
  6. Manage your stress effectively. Stress can put enormous pressure on your heart. It can also negatively influence your everyday habits by making you overeat, start smoking or smoke more often. These habits are all harmful to your heart. Therefore, we recommend you find a relaxation mode. Yoga, meditation and dedicated unwind time is important to your overall health.
  7. Ask about aspirin. Talk with your doctor about taking an aspirin every day. In some people, this reduces the risk of heart attack.
  8. Be social. Stay in touch with your friends and family. Research shows that people with more social support are less prone to heart trouble. As you grow your network and make new friends, know that you might be good for their heart health too.